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🌙
Notifications 3
🚨 High Risk Alert — TXN-4421
Risk score 92 · Card-not-present · J. Morrison
09:14
⚠ SLA Breach — CASE-0841
SLA exceeded by 1h 14m · Escalation triggered
10:45
📋 Deadline — Q1 AML Returns
Due in 1 day · Report at 68% · Submission required
Yesterday
NE
Operations Portal
Stonegate Bank · Digital Transformation Initiative · today
FCA Compliance
98.2%
↑ Target: 97% — exceeded
Active Fraud Alerts
14
3 critical · action needed
Open Cases
14
3 SLA at risk
Pending Reports
3
2 overdue
🚨
Fraud Monitoring
14 live alerts · Real-time AI detection · 3 critical requiring immediate action
Open dashboard →
📁
Case Management
14 open cases · 1 SLA breached · Structured investigation workflows
View all cases →
📋
Compliance Reporting
3 pending submissions · FCA deadline in 2 days · Q1 AML at 68%
Review reports →
System Health
Live
Core Banking (T24)
Synced 2 mins ago · API healthy
Connected
AML Screening Tool
Synced 12 mins ago
Connected
!
Customer Data Hub
1 hr delay · Review needed
Delayed
FCA Portal (GABRIEL)
Submission channel live
Connected
Recent Activity
Last 2 hours
!
High-risk alert — TXN-4421 flagged (score: 92)
09:14 · Fraud Monitoring
CASE-0841 auto-escalated — SLA breach
10:45 · Case Management
R
Validation run completed — 1 source failed
10:32 · Compliance
S
Monthly SAR Submission — accepted by FCA
Yesterday, 17:30
Upcoming Deadlines
Next 30 days
Q1 AML Returns
1 day
CMAR Period Report
2 days
Transaction Monitoring Log
5 days
Data Protection Return
On track
Business Case Snapshot
Annual Savings
£2.4M
Penalty Avoided
£500K
Fraud Reduction
30–50%
Effort Saved
45%
Break-even projected at Month 6–9
2 reports overdue — immediate action required
FCA submission deadline in 2 days
Data validation failed — Customer Data Hub
Reports Submitted
On track
0
↑ +12% vs last month
Pending Submission
At risk
0
2 overdue · action needed
FCA Compliance Rate
Compliant
98.2%
↑ Target: 97% — exceeded
Validation Errors
Warning
0
Requires immediate review
Data Validation Status
Last run: 08:45 · Auto-validates every 30 min
Core Banking (T24)
All fields valid · Last sync 2 mins ago
Valid
!
Transaction Data
3 missing fields detected · Auto-flagged
Warning
Customer Data Hub
Incomplete records · Connection issue
Failed
AML Screening Tool
All fields valid · Last sync 12 mins ago
Valid
Upcoming Deadlines
Automated reminders active
Q1 AML Returns
1 day
CMAR Period Report
2 days
Transaction Monitoring Log
5 days
Data Protection Return
On track
Report Status Tracker
Click a report to view · Auto-refreshes every 15 min
Report NameTypeDue DateAssigned ToStatusProgressActions
Monthly SAR SubmissionRegulatory30 Apr 2026B. AllieSubmitted
100%
Q1 AML ReturnsRegulatory18 Apr 2026 ⚠M. AdeIn Progress
68%
CMAR Period ReportFCA22 Apr 2026 ⚠B. AllieIn Progress
40%
Transaction Monitoring LogInternal25 Apr 2026Fraud TeamNot Started
0%
Data Protection ReturnICO30 Apr 2026Compliance LeadScheduled
Data Sources Connected
Centralised data layer · Single source of truth
Core Banking (T24)
Last sync: 2 mins ago · API connected
Connected
No sync risk
Transaction Ledger
Last sync: 5 mins ago · API connected
Connected
No sync risk
Customer Data Hub
Last sync: 1 hr ago · Sync delay detected
Delayed
Review needed
AML Screening Tool
Last sync: 12 mins ago
Connected
No sync risk
KYC/AML Engine
Last sync: 8 mins ago · 4,210 profiles synced
Connected
4,210 profiles synced
FCA Portal
Last sync: 6 mins ago · FCA RegData (GABRIEL) active
Connected
Submission channel live
High Risk Alerts
↑ +3 this hour
0
Immediate action required
Medium Risk Alerts
Under review
0
Analyst review within 2 hrs
Low Risk Alerts
Stable
0
Queued for next-day review
Avg Response Time
Improving
4.2h
↓ from 7.1h · Target <2h
Detection Speed
Previously
48–72 hrs
Now
<5 secs
Time from transaction to alert
Alert Accuracy
Previously
~60%
Target
≥98%
Accuracy of fraud alerts generated
Real-Time Alert Feed
Sorted by risk score · 6 alerts
Date / TimeTransaction IDCustomerTypeAmountRisk ScoreStatusActions
Today, 09:14TXN-4421J. MorrisonCard-not-present£4,80092NEW
Today, 09:02TXN-4418M. PatelMultiple failed auth88NEW
Today, 08:47TXN-4416S. OkaforUnusual geolocation£1,25085Escalated
Today, 08:30TXN-4411P. ClarkeHigh-value transfer£12,00061Investigating
Today, 08:11TXN-4408R. HughesRapid repeat txns£34055Investigating
Yesterday, 17:55TXN-4403D. NkemdirimDormant acct activity£60032Resolved
Transaction Detail TXN-4421
92
Risk Score  ·  CRITICAL
CustomerJ. Morrison
Amount£4,800.00
LocationLagos, NG ⚠
ChannelMobile App
Flagged09:14 today · <5 secs
Risk Indicators
Foreign IPUnusual AmountNew DeviceCard Not Present
🤖 Risk Score Explanation (AI Model Output)
Score calculated in real time from weighted fraud indicators:
Foreign IP detected
Weight: 32%+30 pts
Unusual transaction amount
Weight: 27%+25 pts
New unrecognised device
Weight: 22%+20 pts
Card not present
Weight: 19%+17 pts
Total Risk Score92 / 100 — CRITICAL
Model Confidence97.3%
Threshold: ≥85 = Critical · 70–84 = High · 40–69 = Medium · <40 = Low · Model: GBM v2.4
Assigned Analyst
Actions
Open Cases
3 SLA at risk
0
Requires action
Investigating
0
Avg 2.1 hrs open
Resolved This Month
0
↑ +6 vs last week
Avg Resolution Time
4.2h
↓ from 7.1h · Target <2h
Active Cases
Click row to open case detail
Case IDCustomerAlert TypePriorityStatusSLA RemainingAnalyst
CASE-0841J. MorrisonCard-not-presentHighEscalated⚠ BreachedA. Dania
CASE-0839M. PatelMultiple failed authHighInvestigating1h 20m leftM. Ade
CASE-0835P. ClarkeHigh-value transferMediumInvestigating4h 10m leftB. Allie
CASE-0831R. HughesRapid repeat txnsMediumOpen6h leftUnassigned
CASE-0828A. ThompsonDormant acct activityLowOpenNext dayUnassigned
CASE-0841Escalated
SLA Breached — High priority target: under 2 hours+1h 14m
Alerted
Assigned
3
Investigating
4
Decision
5
Closed
CustomerJ. Morrison
Alert TypeCard-not-present
Amount£4,800.00
Risk Score92 / 100 — Critical
Opened11 Apr 2026, 09:14
Assigned Analyst
Investigation Timeline
!
Alert generated — Risk score 92
09:14 · today · detected in <5 secs
A
Case opened & assigned to A. Dania
09:17 · today
Escalated — SLA breach risk flagged
10:45 · today
N
Foreign IP confirmed · Card blocked
11:02 · today
Case Actions
FCA Compliance Rate
Met
98.2%
↑ Target: 97%
↗ View Compliance Dashboard
Active Fraud Alerts
Live
14
3 critical · +18% this week
↗ View Fraud Monitoring
Open Cases
3 SLA at risk
14
Avg resolution: 4.2h
↗ View Case Management
Reports Pending
At risk
3
2 overdue · action needed
↗ View Reports
Performance Overview
Live metrics
Operational KPIs
FCA Compliance Rate98.2%Target: ≥97%✓ Met
Fraud Detection Speed4.8 sec avgTarget: <5 secs✓ Met
False Positive Rate18%Target: <10%✗ Needs work
SLA Breach Rate7%Target: <5%~ Close
Business Impact
Estimated Annual Savings£2.4Mvs. manual ops cost✓ Projected
Fraud Loss Reduction30–50%target range✓ On track
Manual Effort Reduction45%Target: 40–60%✓ Met
Reporting Time Reduction52%Target: ≥50%✓ Met
Fraud Alert Trends — Last 30 Days
High
Medium
Low
Drill down →
1 Mar 202610 Mar20 Mar31 Mar05 Apr
↑ High-risk alerts up 18% — unusual spike in last 48 hours
Alert Distribution
347Total
High103
Medium122
Low122
FCA Compliance Rate
98.2%
Monthly · Target: ≥97%
0%97% target100%
On-time submissions100% ✓
Reporting errors↓ 82% ✓
Audit findings0 this period ✓
Top Risk Patterns
PatternCountTrend
Card-not-present87↑ Rising
Multiple failed auth64↑ Rising
Unusual geolocation51→ Stable
High-value transfer43→ Stable
Dormant acct activity29↓ Falling
Top Analysts
BA
B. Allie
18 cases94%
MA
M. Ade
14 cases89%
AD
A. Dania
11 cases96%
DC
D. Chen
8 cases91%
Live Insights
Live
⚠️
High-risk alerts up 18%
Card-not-present fraud is the leading pattern this week.
→ Prioritise investigation
🕐
3 cases nearing SLA breach
CASE-0841 already breached. CASE-0839 has 1h 20m left.
→ Escalation required
📋
2 compliance reports overdue
Q1 AML Returns and CMAR Period Report. FCA quarterly at risk.
→ Run validation immediately
🎯
False positive rate at 18%
Target is under 10%. Review detection rules to improve efficiency.
→ Review detection rules
Submitted This Month
0
↑ +12% vs last month
Pending
0
2 overdue
Scheduled
0
Next 30 days
FCA Acceptance Rate
100%
All submissions accepted
All Reports
Click a report to view full details
Report NameTypePeriodDue DateAssigned ToStatusProgressActions
Monthly SAR SubmissionRegulatoryMar 202630 Apr 2026B. AllieSubmitted
100%
Q1 AML ReturnsRegulatoryQ1 202618 Apr 2026 ⚠M. AdeIn Progress
68%
CMAR Period ReportFCAQ1 202622 Apr 2026 ⚠B. AllieIn Progress
40%
Transaction Monitoring LogInternalMar 202625 Apr 2026Fraud TeamNot Started
0%
Data Protection ReturnICO202630 Apr 2026Compliance LeadScheduled
Total Actions Today
0
Across all system users
Successful Actions
0
94.6% success rate
Warnings Logged
0
Under review
Failed Actions
0
Requires investigation
System & User Action Log
15 entries
🔒 Immutable — Read Only
TimestampActionReferenceUser / SystemOutcomeStatus
🔒 All entries are write-protected · Cannot be modified by any user · FCA audit compliant